Troubleshooting and FAQ
The questions below cover almost everything people raise about Sliick Charts. If your problem is not here, contact us through support.
Why is my chart not rendering?
Section titled “Why is my chart not rendering?”Check your JSON syntax. Even a missing comma or quote can cause the component to fail parsing. We recommend using a validator like JSONLint.
The data format, with a worked example, is on Charts on Lightning pages.
Are custom colours supported?
Section titled “Are custom colours supported?”Yes. You can provide any CSS-safe colour value, as a hex code, a named colour, or a CSS function. If a value is deemed unsafe or invalid, the component falls back to its internal accessible palette.
Can I use Sliick Charts in Experience Cloud?
Section titled “Can I use Sliick Charts in Experience Cloud?”Yes. Because it is a standard Lightning component, it works in Experience Cloud on both LWR and Aura sites.