Word output
Sliick Docs generates either a PDF or a Microsoft Word .docx from the same template: one source of truth, two output paths. Word files are generated natively on the platform, so no external service is involved. The data inside the document is identical between formats; only the output file type differs.
Enable Word output on a template
Section titled “Enable Word output on a template”Two flags on the Template record control which formats end users see.
| Field | Default | Effect |
|---|---|---|
| Allow PDF Output | true | The record-page button renders Generate PDF. PDF batches and Flow runs are accepted. |
| Allow Word Output | false | The record-page button renders Generate Word. Word batches and Flow runs are accepted. |
At least one format must be enabled: a validation rule rejects the both-off state. Enable both to give end users a split button at runtime.
When to pick which
Section titled “When to pick which”| Use case | Pick |
|---|---|
| Final-form document going out as-is (statements, invoices, receipts) | |
| Editable draft the recipient will redline (contracts, offer letters) | Word |
| Document that needs further customisation per recipient | Word |
| Compliance-locked output that must not be modifiable |
Where Word output works
Section titled “Where Word output works”- The record-page Sliick Docs Generator, as a split button when both formats are enabled.
- All three Flow actions, through the optional output format input.
- The Doc Batches console and the bulk Flow action, in Individual output mode only.
- Single-record bundle generation.
- The list-view mass action.
- Dual-format proof during authoring.
Limitations
Section titled “Limitations”- Combined and Both batch modes are PDF-only. Use Individual mode for Word batches.
- Bundle Word output uses the org default theme. Single-template Word honours per-template theme overrides; bundle Word does not.
- Text watermarks and barcodes are PDF-only. The validator rejects a template that enables Word output when either is present. Image watermarks are honoured in both formats. Authors typically split into separate templates, one for the editable-Word workflow and one for the locked-PDF version.
- A template first published on an early version may need a one-time re-publish to enable Word output.
The file extension swaps itself
Section titled “The file extension swaps itself”The per-template File name pattern does not need an extension token: the extension swaps automatically based on which format was generated.
- Pattern
{{Account.Name}} - Quote.pdf, generated as Word, becomesAcme Corp - Quote.docx. - Pattern
{{Account.Name}} - Quote.docx, generated as PDF, becomesAcme Corp - Quote.pdf.
See File names. Salesforce previews Word files natively, so generated .docx files render inline in the Files viewer alongside PDFs.
Note: a template can also be authored as a Word file you upload, which is a different thing from generating Word output. See Word-file templates.